Throughout this policy, we use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.
The Information We Collect
When you visit the website or use one of our mobile applications, we collect your IP address, and standard web log information, such as your browser type and the pages you accessed on our website. We also may collect certain geo-location information. We may combine information automatically collected with other information that we have collected about you including from publicly available sources. If you do not agree to our collection of this information, you may not be able to use our Service.
In order to help you protect yourself and your information, we encourage you to provide only that information that is necessary for using our Platform. For example, to schedule a meeting you may only need to provide us with a name, email address, date and time.
If you open an account, we collect the following information from you. You provide this information voluntarily by using our product:
Calendar Members may give us permission to access their information in other services. For example, with your consent, you may link your Calendar account with your Google, Gmail, Microsoft Office 365 account, iCal, Yahoo, AOL or other similar service, which allows us to obtain information from those accounts (like your basic profile or contacts). The information we get from those services often depends on your settings or their privacy policies, so be sure to check what those are.
Your name, street address, email address, date of birth, and SSN (or other governmental issued verification numbers).
We also may obtain information about you: (a) from your mobile device such as your device type, machine or mobile device identification number, geo-location, time zone, language setting, browser type, and IP address, and (b) from third parties for purposes of transaction processing, identity verification, fraud detection or prevention and other similar purposes. For fraud prevention purposes, we also may link your machine ID with the machines of others who use your same payment cards.
When a Calendar User comes to Calendar to schedule an event with a Calendar Member, you voluntarily give us certain information. This can include your name, email address and phone number; email addresses of other people; subject of the meeting; and any other information you provide us or as required by the Calendar Member you are scheduling with. If you receive an invitation from a Calendar Member but do not wish to become a Calendar User, please contact the Calendar Member who sent the invitation through other means to set up your meeting.
Connecting a Calendar
A Calendar Member may also connect their calendar with Calendar. Our calendar integration only checks the duration and free/busy status of the events in your calendar so that we don’t book you when you’re busy. We never know who you’re meeting with, their email, the meeting title or any other details about the appointments in your calendar.
Social Web Information
Including but not limited to your Google connect credentials (and information that you authorize Google share with us though permissions) and email account information. If you authorize Google Connect, the plug in allows us access to your friends’ contact information. We also allow you to import data from other social web services, including but not limited to Facebook, Microsoft, Twitter, Google+, Linkedin, email lists and email service providers.
Social and e-mail contact information helps you connect to friends and contacts for invitation and payment transmission purposes (as well as helping us improve our services and fight fraud). Additionally, another Calendar user may mention you in a transaction in which you are not a party to by “tagging” your username in a transaction note. When you are mentioned in a transaction, a link to your Calendar profile will appear in the transaction note and you will receive a notification about the mentions. You may manage certain contact preferences and notifications in your account settings.
Bank account and routing numbers and credit cards linked to your Calendar account. If you purchase any premium or enterprise version of Calendar, our third-party payment processors will collect and store your billing address and credit card information. We store the last four digits of your credit card number, card type and the expiration date.
We are committed to providing a safe, secure and all around great service. Therefore, before permitting you to use our Service, we may require additional information from you we can use to verify your identity, address or other information or to manage risk and compliance throughout our relationship. We may also obtain information about you from third parties such as identity verification, fraud prevention and similar services.
When you are using the Calendar Service, we collect information about your account transactions and trust relationships and we may collect information about your computer or other access device for fraud prevention and other similar purposes.
Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.
Information Collected Automatically
Log & Device data
When you use Calendar, our servers automatically record information (“log data”), including information that your browser sends whenever you visit our Website. This log data may include your web address you came from or are going to, your device model, operating system, browser type, unique device identifier, IP address, mobile network carrier, and time zone or location. Whether we collect some or all of this information often depends on what type of device you’re using and its settings.
For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or an Android phone. To learn more about what information your device makes available to us, please check the policies of your device manufacturer or software provider.
Information Collected from Children
Calendar is not directed or targeted to children under thirteen (13) years or age and we do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such personal information from our systems.
When you access the website, we, or companies we hire to track how our website is used, may place small data files called “cookies” on your computer.
For example, we send a “session cookie” to your computer any time you log in to your Calendar account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don’t need to ask you for your password on each page.
You are free to decline Calendar cookies if your browser permits, but doing so may interfere with your use of the website.
Depending on how you’re accessing our products and subject to your opt-out preferences, we may use “cookies” (a small text file sent by your computer each time you visit our website, unique to your Calendar account or your browser) or similar technologies to record log data.
To help us make emails more useful and interesting, we often receive a confirmation when you open email from Calendar if your computer supports such capabilities.
You can opt out of receiving emails from us.
Please see the Your Rights and Choices section below.
Like many other websites, we may place small data files on your computer or other device. These data files may be cookies, pixel tags, or other local storage provided by your browser or associated applications.
We use cookie technologies to:
- Recognize you as a customer.
- Customize our Services, content, advertising, marketing, and targeting, and measure their effectiveness.
- Help ensure that your account security is not compromised, mitigate risk and prevent fraud, and promote trust and safety across our Website and the Services.
We may use both session and persistent cookies. Session cookies expire and no longer have any effect when you log out of your account or close your browser. Persistent cookies remain on your device until you erase them or they expire. We may tie the information gathered to our users’ personally identifiable information.
Some browsers make it possible for you to signal that you don’t want your internet browsing activity to be tracked. There is currently no consensus on how to best honor these signals, so we don’t respond to “do not track” requests at this time. Declining our cookies may interfere with your use of our Services.
Other Web Site Analytics Services.
Subject to your opt-out preferences (see Your Rights and Choices below), we use third party service providers such as Google Analytics to provide certain analytics and user interactions services to Calendar in connection with our operation of our Platform, including the collection and tracking of certain data and information regarding the characteristics and activities of visitors Calendar.
You may opt-out of Google Analytics’ and Mixpanel’s cookies using Opt-Out Features on their respective websites.
How We Protect And Store Personal Information
We store and process your personal information using third party servers located in secure data centers in the United States, This information is protected by physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We also use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our office and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
We make reasonable efforts to ensure security on our systems. Despite our efforts, we cannot guarantee that personal information may not be accessed, disclosed, altered or destroyed by breach of our administrative, managerial and technical safeguards. Therefore, we urge you to take adequate precautions to protect your personal data as well, including never sharing your Calendar password with anyone.
If Calendar learns of a systems security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Calendar Service, you agree that Calendar may communicate with you electronically. Calendar may post a notice on the website if a security breach occurs. We may also send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice of a security breach) you should notify us.
Users Outside the USA
Our application and database servers are located with Amazon Cloud Services in the United States. Amazon Cloud Services has certified with the Department of Commerce that it adheres to the Privacy Shield Principles under the EU-U.S. and Swiss-U.S. Privacy Shield frameworks.
If you are an individual located in the European Economic Area, the United Kingdom, Canada or another jurisdiction outside of the United States with laws and regulations governing personal data collection, use, and disclosure that differ from United States laws, please be aware that information we collect (including through the use of methods such as cookies and other web technologies) will be processed and stored in the United States or in other countries where we or our third-party services providers have operations.
By submitting your personal information to Calendar and using Calendar, you expressly consent to having your personal data transferred to, processed, and stored in the United States or another jurisdiction which may not offer the same level of privacy protection as those in the country where you reside or are a citizen.
How We Use the Personal Information We Collect
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, fun and customized experience.
We may collect your personal and/or business information to:
- provide the services and customer support you request;
- process calendar requests and send notices about your calendar or your network activity;
- resolve disputes, collect fees, and troubleshoot problems;
- prevent potentially fraudulent, prohibited or illegal activities, and enforce our User Agreement;
- customize, personalize, measure, and improve our services and the content and layout of our website;
- send you updates about new products and services that we are offering to customers
- compare information for accuracy and verify it with third parties;
- perform other duties as required by law.
How we Share Personal Information Within The Calendar Network
To process payments on Calendar, we need to share some of your personal information with the person or company that you are paying or is paying you. Your contact information, date of sign-up, the number of payments you have received and other verification metrics like social graph activity may be provided to users or companies when you transact with, on, or through Calendar.
We work with vendors to enable them to accept payments from you using Calendar. In doing so, a vendor may share information about you with us, such as your mobile phone number or Calendar username, when you attempt to pay that vendor. We use this information to confirm to that vendor that you are a Calendar customer and that the vendor should enable Calendar as a form of payment for your purchase.
Regardless, we will not disclose your credit card number or bank account number to anyone you have paid or who has paid you through Calendar, except with your express permission or if we are required to do so to comply with a subpoena or other legal process.
How we Share Your Information With Other Sites
Calendar does not share your personal information with third parties for promotional or marketing purposes.
We may share your personal information with:
- Our parent company, Calendar Inc. and affiliates and subsidiaries it controls, but only for purposes allowed by this document.
- Law enforcement, government officials, or other third parties if Calendar is compelled to do so by a subpoena, court order or similar legal procedure, when it is necessary to do so to comply with law, or where the disclosure of personal information is reasonably necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of the Calendar User Agreement, or as otherwise required by law.
- Third party service providers who assist us in providing services to you or who provide fraud detection or similar services on our [or any vendor’s] behalf.
- Service providers under contract who help with parts of our business operations (for example, fraud prevention, payment processing, or technology services); Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
- Other third parties with your consent or at your direction to do so.
- California Information-Sharing Disclosure. California residents may request a list of all third parties with respect to which we have disclosed any information about you for direct marketing purposes and the categories of information disclosed. If you are a California resident and want such a list, please send us a written request by email to firstname.lastname@example.org with “California Privacy Rights” in the subject line.
- Do Not Track. We do not currently recognize or respond to browser-initiated Do Not Track signals as there is no consistent industry standard for compliance.
How You Can Access or Change Your Personal Information on Calendar
You can review and update your personal information in your account settings at any time by logging in to your account.
Links to Other Sites
The website may contain links to other sites. Calendar does not control the information collection of sites that can be reached through links from the website. We encourage our users to be aware when they are leaving the website and to read the privacy statements of any site that collects personally identifiable information.
It should be assumed that any link on the Calendar site has a financial gain of some sore to Calendar Inc.
Your Rights and Choices
In order to keep your personal information accurate and complete, you can log in to review and update your account information, including contact and billing information, via your account settings page. You may also contact us to request information about the personal data we have collected from you and to request the correction, modification or deletion of such personal information. We will do our best to honor your requests subject to any legal and contractual obligations. If you would like to make a request, cancel your account or request we delete or no longer use your account information to provide you Services, contact us at email@example.com or the address set forth at the end of this Policy. Subject to applicable law, we will retain and use your account information only as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
As described above, if you do not wish to receive promotional emails from us, you may opt out at any time by following the opt-out link contained in the email itself. Please note that it may take up to ten (10) days to process your request. Please also note that if you opt out of receiving marketing communications from us, we may continue to send to you service-related emails which are not available for opt-out. If you do not wish to receive any service-related emails from us, you have the option to deactivate your account.
You may also refrain from providing, or withdraw, your consent for cookies. Your browser’s help function should contain instructions on how to set your computer to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time.
Third Party Analytics Services
Some of the services used provide the ability to opt-out. You may opt-out of Google Analytics’ and Mixpanel’s services using Opt-Out Features on their respective websites.
The Google Analytics service is provided by Google Inc. You can opt-out from Google Analytics service from using your information by installing the Google Analytics Opt-out Browser tool: tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: www.google.com/policies/privacy.
Subject to local law, you may have additional rights under the laws of your jurisdiction regarding your personal data, such as the right to complain to your local data protection authority.
How We Protect Your Business
We and our cloud provider protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Safeguards include firewalls and data encryption, physical access controls to the data centers, and information access authorization controls.
When you enter financial information (such as a payment card number or your bank account information) on our Services, we encrypt the transmission of that information using secure socket layer technology (SSL).
To the extent we transmit and store your cardholder data, we do so under the most stringent credit card security standard: PCI Compliance Level 1. A PCI-certified auditor verified and awarded us this level of security and compliance.
We work hard to secure your data, but nobody is perfect. If you discover a vulnerability in our Services, we would be grateful for your report and encourage you to let us know immediately. To report a bug, please email firstname.lastname@example.org.
Legal Basis for Processing Your Information
We rely on the following legal grounds to process your personal information:
We may use your personal information as described in this Policy subject to your consent. To withdraw your consent, please contact us at email@example.com. You may also refrain from providing, or withdraw, your consent for cookies. Please see Your Rights and Choices below for more information on opt-outs.
Performance of a contract
We may need to collect and use your personal information of Calendly Members and Calendly Users, as applicable, to perform our contractual obligations.
We may use your personal information for our legitimate interests to provide our Platform and services and to improve our services and the content on our Platform. We process information on behalf of our customers who have legitimate interests in operating their businesses. We may use technical information as described in this Policy and use personal information for our marketing purposes consistent with our legitimate interests and any choices that we offer or consents that may be required under applicable law.
How to Contact Us