No matter what industry you’re in, customers want quick responses when they contact you with complaints. Customer service agents similarly want to resolve issues on the first try. First contact resolution (FCR) is a metric that plays a crucial role in whether your customers keep coming back. It also affects whether they refer you to […]
Being a freelance worker has many benefits. Freelancers often love what they do and are more engaged in their work because they are passionate about it. In recent years freelance work has allowed more and more people to pursue their dreams in place of a more traditional 9-5 job. Freelancing is a hard gig, but […]
Everyone at some point sees a garage sale flier and takes interest, only to forget about it minutes later. With so much going on in your life, these little bargains are easy to miss. The same goes for any kind of sale, really — thrift stores, clothing brands, bake sales, etc. Whenever you come across […]
Microsoft Calendar Integrations are a solid time management and recording tool at its core. Multiple views for analyzing your schedule and tools make event scheduling and creation quick and easy. You can even share calendars with others for maximum collaboration. Beyond its basic features, Microsoft Calendar can be integrated with various software programs. This expands […]
Did you know that the average time to fill a position is 42 days? However, this varies by industry. Still, during that span, top talent may accept an offer elsewhere. And that means you have to continue devoting resources to filling that opening. This puts more strain on your current team as they have an […]
As busy as you are, your personal health must always come above every other responsibility. Your work is necessary, but it won’t be done well (or at all) without time to take care of yourself. Luckily, in order to pay attention to both your job and your health, you don’t have to go very far. […]
The 4th of July is around the corner, and it’s time to start planning — especially if you’re hosting this year. Planning a party isn’t always easy. Not only do you have to invite the guests, but you have to figure out the venue, menu, decoration, games, etc. Plan Early to Have a Successful 4th […]
Marketing to a niche audience can be rewarding and challenging. It’s worthwhile to target smaller audiences that the competition isn’t serving. However, identifying these unique groups of consumers is sometimes as difficult as finding ways to reach them. After all, pizza restaurant owners don’t have to scratch their heads too much to figure out who […]
Why do we love quotes? Well, many of us can be inspired by a quote on a daily, weekly, or monthly basis. For example, when need to be re-energized when motivation has lost its luster. In addition, using quotes as a guide can help us achieve specific goals. Whatever reason you tap into the power […]
Transforming and optimizing businesses are just two of the many goals that processes and technologies are successfully crushing. Take the quote, “A conspicuous failure,” for example. That’s one of the descriptions of what was a new-fangled invention of the late 19th century. What was the crazy contraption? Ironically, it was something that would end up […]
